McKeen: IT Strategy & Innovation

IT Strategy & Innovation

James D. McKeen, Queen’s University
Heather A. Smith, Queen’s University

Overview

IT Strategy & Innovation is designed for MIS courses where the goal is to understand how IT delivers organizational value, including IT Strategy, IT Management, and IT Innovation courses at the undergraduate and graduate levels. It focuses on preparing students to tackle issues regarding IT management and strategy in a changing IT environment that is, in turn, changing organizations. The text combines the experiences and insights of senior IT managers from leading-edge organizations with thorough academic research to illustrate important issues and show IT strategy in action within contemporary businesses.

Features

Focus on Innovation
Examine IT-enabled innovation in an entirely new section. More and more, IT is becoming the engine of corporate innovation.

Focus on Business Partnerships
Examine IT governance, managing change, and the effective use of outsourcing to vendors.

11 New Chapters
Cover more with additional chapters on data strategy, digital strategy, cloud strategy, emerging technologies, managing disruption, the API economy, AI, DevOps and more.

Expanded Real-World Examples
Cover global logistics, enterprise transformation, and agile development with three new mini-cases.

Chapter Discussions
Provoke conversation with newly added discussion questions at the end of each chapter.

Section I: Delivering Value with IT
Chapter 1: Delivering on the IT Value Proposition
Chapter 2: Developing IT Strategy for Business Value
Chapter 3: Advancing a Data Strategy
Chapter 4: Creating and Evolving a Digital Strategy
Chapter 5: Developing a Cloud Strategy

Mini Cases for Section I:
Global Logistics and the Maritime Transport Ecosystem
IT Planning at ModMeters
IT Investment at North American Financial

Section II: IT-Business Partnership
Chapter 6: Governance for a Redefined IT
Chapter 7: The IT Budgeting Process
Chapter 8: Managing IT-Based Risk
Chapter 9: Building a Strong Relationship with the Business
Chapter 10: Enabling Collaboration with IT

Mini Cases for Section II:
Enterprise Architecture at Nationstate Insurance
Transforming IT at Global Digital Imaging
Delivering Business Value with IT at Hefty Hardware

Section III: IT-Enabled Innovation
Chapter 11: Developing Thought Leaders in IT
Chapter 12: Managing Disruption in IT
Chapter 13: IT’s Role in a Culture of Experimentation
Chapter 14: Improving the Customer Experience: An IT Perspective
Chapter 15: Moving Towards an API Economy
Chapter 16: Preparing for Artificial Intelligence

Mini Cases for Section III:
Enterprise Transformation at Trustworthy Insurance
Innovation at International Foods
Consumerization of Technology at IFG

Section IV: IT Portfolio Development and Management
Chapter 17: Managing Emerging Technologies
Chapter 18: Enhancing Development Productivity
Chapter 19: Transforming to DevOps
Chapter 20: Managing IT Demand
Chapter 21: Application Portfolio Management

Mini Cases for Section IV:
Project Management at MM
Working Smarter at Continental Furniture International
Introducing Agile Development at American Attire

About the Authors

James D. McKeen is Professor Emeritus at the Smith School of Business at Queen’s University. He has worked in the IT field for many years as a practitioner, researcher, and consultant. In 2018, he joined Empire Life as interim SVP and CTO. He now serves as a technology and strategy adviser. Dr. McKean has taught at universities in the U.S. as well as abroad in the U.K., France, and Germany. He was named the 2011 “IT Educator of the Year” by ComputerWorld Canada. The previous edition of this textbook– IT Strategy: Issues and Practices – was the best-selling business book in Canada (Globe and Mail, April 2012).

Heather A. Smith is a Senior Research Associate at the Smith School of Business at Queen’s University. She was named the most published researcher on IT management issues in two successive studies (2006, 2009). She is also a Senior Research Associate with the American Society for Information Management’s Advanced Practices Council. A former IT manager, she is co-director of the IT Management Forum that facilitates inter-organizational learning among senior IT executives.

Instructor Resources

Prospect Press provides instructors with an instructor manual, lecture slides and a test bank for each title.
Some texts have additional resources including case teaching notes, tutorials, and addenda.
This content is available to instructors only and is password protected.

Resources Login

Current Edition

IT Strategy & Innovation

James D. McKeen, Queen’s University
Heather A. Smith, Queen’s University

Edition 5.0
Copyright 2022
Publication date: November, 2021

View Current Edition

Previous Editions

IT Strategy

Issues and Practices

James D. McKeen, Queen’s University
Heather A. Smith, Queen’s University

Edition 3.1
Copyright 2018
Publication date: June 15, 2017

View Previous Edition

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ISBN: 978-1-943153-43-5

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IT Strategy & Innovation

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Overview

Features

Table of Contents

About the Authors

Instructor Resources

Current Edition

Previous Editions

IT Strategy

Ordering Information

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